At Breathe Better Hub (operated by Apurba Krishna Saha, Sole Proprietor, GSTIN: 19BHVPS0113B1ZE), we respect your privacy and are committed to safeguarding your personal data in accordance with the Information Technology Act, 2000, the SPDI Rules 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act).
1. Information We Collect
When you interact with our website or enroll in our programs, we collect:
- Contact Details: Full name, valid email address, and WhatsApp mobile number.
- Payment & Transaction Data: Transaction ID, order timestamp, amount, and payment status generated via our payment processor, Razorpay. (Note: We never collect, store, or have access to full credit/debit card numbers, CVVs, or online banking passwords).
- Device & Technical Metrics: IP address, browser type, operating system, and interaction data.
2. How We Use Your Data
We process your data strictly for legitimate operational purposes:
- To register your seat in live masterclasses and send Zoom access credentials.
- To deliver purchased digital resources, including the 10-Minute Burnout Recovery Plan PDF.
- To generate invoices, receipts, and maintain statutory tax accounting records.
- To deliver customer support and process refund requests.
- To send relevant webinar reminders and educational updates (with one-click unsubscribe options).
3. Payment Gateway Security & PCI-DSS Compliance
All payment transactions are routed securely through Razorpay Software Private Limited, an RBI-authorized Payment Aggregator complying with PCI-DSS (Payment Card Industry Data Security Standard) Level 1 certification.
Your payment credentials are encrypted using 256-bit SSL protocols directly by the gateway. Breathe Better Hub does not store card numbers or banking passwords.
4. Cookies & Marketing Pixels
We use standard cookies and the Meta Pixel (ID: 1251854689591790) to evaluate advertising effectiveness on Facebook and Instagram and reach professionals seeking stress-recovery solutions. You may disable cookies in your browser settings at any time.
5. Third-Party Data Sharing
We do not sell, rent, or trade your personal data to any third parties or advertisers.
Data is shared strictly with operational partners bound by confidentiality and data processing agreements:
- Razorpay: Secure payment processing.
- Zoho ZeptoMail: Transactional email and ticket delivery.
- Cloudflare: Secure CDN hosting and DDoS protection.
6. Grievance Officer (Information Technology Act, 2000)
In compliance with the Information Technology Act, 2000 and SPDI Rules, contact details for our Grievance Officer are:
Name: Apurba Krishna Saha
Designation: Grievance Officer & Proprietor
Entity: Apurba Krishna Saha (Trade Name: Breathe Better Hub)
Address: 742/266, Suri Bus Stand Masjid Road, Subashpally, Suri, Birbhum, West Bengal - 731101, India
Email: info@breathebetterhub.com | Phone: +91 8942904842
Grievances are acknowledged within 48 hours and resolved within 30 days as prescribed by law.